Refund policy

Satisfaction Guaranteed
Your satisfaction is our guarantee. If you're not completely satisfied with your purchase from The Pecan Press, contact us within 30 days of receiving your order for a return and a full refund.

How to Start a Return
Email support@pecanpressoil.com with your order number, the item(s) you'd like to return, and the reason for the return. We'll reply with next steps and return instructions.

Return Shipping
Who pays for return shipping depends on the reason for the return. We'll let you know when we send your return instructions.

Refunds
Refunds are processed after we receive your returned item and are issued to your original payment method. Depending on your bank or card issuer, it may take a few business days for the refund to appear.

Questions?
Reach us anytime at support@pecanpressoil.com